What you can expect our staff to look like when you visit our office. We are all being safe in our PPE!
Keeping Our Offices Safe For You And Your Child
We have put many protocols into place in order to make sure our office space is safe for you and your child during this pandemic.
Please utilize the following protocol when you arrive at our office:
We remain available to you and your families- please reach out to us by phone.
Stay well and stay in touch---we are here for you!
Holliston Pediatric Group
We have put many protocols into place in order to make sure our office space is safe for you and your child during this pandemic.
- No one is waiting in our waiting room, all families are asked to call our front desk staff from their car when they arrive. Each patient is escorted directly to an exam room by a nurse when it is his/her turn to be seen. No patients are checking in or out at the front desk.
- All clinical staff are wearing a mask and face shield when caring for any patient. All HPG staff are wearing masks whenever we are in our office spaces. We ask all of our patients and accompanying adults to also wear masks (we prefer that you wear your own mask) when in our office spaces.
- Each patient may only be accompanied by one adult parent or guardian in the exam room with the provider.
- Our clinical spaces are cleaned thoroughly every night by our professional cleaning staff, and the contact surfaces of our exam rooms are cleaned by our nurses between each patient.
Please utilize the following protocol when you arrive at our office:
- Please wait in your car and call our office Holliston: 508-429-2800 Milford: 508-478-5996 and select option #1 to be connected to our front desk staff.
- Our front desk staff will check your child in over the phone while you remain in your car.
- Once we are ready to put your child into an exam room, you will receive a call and be instructed to come into the office. At that point we would appreciate if you and your child would put on your masks.
- If it is 10 minutes after your scheduled appointment time and you have not been called, please call again (while we don’t expect this to be too much of an issue, we hope you will be patient during this time of increased precaution).
We remain available to you and your families- please reach out to us by phone.
Stay well and stay in touch---we are here for you!
Holliston Pediatric Group
